HostPapa‘s top executives have over 70 years of combined experience in web hosting services. Our expertise has allowed us to build a superior web hosting company.
At HostPapa, we consider every one of our customers to be a part of our family. That’s why our motto is “Let Papa take care of you”.
We understand that our customers’ web sites are important and that they need to be able to count on us to ensure that their service is not interrupted.
We have established a solid foundation to offer a hosting solution for small-to-medium sized businesses that is reliable, easy-to-use, and customer service-oriented, all for a low cost.
At HostPapa, we value our customers and recognize their need for outstanding customer service. We are not satisfied until our customers are, just take a look at our Testimonials page!
HostPapa currently offers the following services:
– Web Hosting Services
– Small Business Pak
– Domain Name Registration
– Web Site Design
With HostPapa you can depend on:
– Maximum guaranteed uptime
– The leading feature set available
– Dedicated customer service
– Highly functional tools for administration
– Quality equipment
– Secure and reliable backups
– A solid and honest business
Our internet hosting packages help everyday individuals and businesses in getting their website live on the Internet with our high-powered services and professional service, all at a fraction of the cost of today’s technology hosting companies.
Our Service Guarantee
HostPapa provides you with an unconditional 30-day Money Back Guarantee + 99.9% Uptime Guarantee.
We guarantee that we’ll provide quality service. Specifically:
– 24/7 Email Support
– Live Telephone and Live Chat Support
– 99.9% Uptime Guarantee*
– Your satisfaction, or your money back if cancelled within the money back guarantee period
The Ideal Hosting Experience
Since our inception, we have been focusd on creating the ideal hosting experience, with the goal of maintaining reliable service. Based on our historical data, we are proud to guarantee that our uptime will never drop below 99.9%*. That’s our guarantee – based on reality – who would have thought?
30-day RISK FREE Money Back Guarantee
In addition to the uptime guarantee policy, HostPapa maintains a no-questions asked money back guarantee on hosting services. We do incur a cost on domains, so all domain registrations are subject to a $24.95 domain registration fee, but you will own the domain name whether you remain a HostPapa customer or not. If you decide to cancel within the money back guarantee period of 30 days, you will receive a full refund less any setup fees, and domain registration or transfer costs.
No matter which reseller account you choose, you’ll be able to create valuable web-hosting packages to sell under your own brand name. You determine the pricing, features and packaging, and you keep all of the money you collect.
HostPapa is a green web host, powered by 100% renewable energy. We offer a 99.9% uptime guarantee and the features, speed and security today’s web hosting clients are looking for. As a HostPapa reseller, you can rest assured you’re offering your customers all this and more – the very best in reliable web hosting.
Top Reasons to Choose HostPapa
– Reliable Web Hosting You Can Count On
There are numerous web hosting companies to choose from in today’s marketplace. We want to provide you a safe and reliable platform that you can depend on. Our servers are monitored 24/7/365 and we are always looking for ways to improve on our day-to-day operations. Suggestions? Send us an email; we love to hear from our customers.
– Our Commitment to Customer Satisfaction
Our Customer Service is second to none. We are very proud of our customers and want to do whatever we can to service them. Our growing base of individuals and small-to medium-sized businesses rely on both our services to be reliable and our team to be knowledgeable. We offer 24/7 customer support for all customers.
– The Leading Edge Control Panel and Site Builder
We are using the best web-based control panel (cPanel) for web hosting. cPanel is a one-stop-shop for creating e-mail accounts, web statistics, managing your web hosting environment, and more.
If you are interested in using a web builder tool and templates, we also work with Soholaunch Pro, which allows you to create a website even with no previous experience or knowledge in HTML/web design. Soholaunch Pro is provided free to our clients and comes equipped with thousands of templates and add-ons.
– State of the Art Data Centers
Our servers are housed in North America’s leading data centers. We also have backup data facilities in a number of other data centers in North America. With back-up power generation, a dedicated diesel generator for power redundancy, redundant climate control systems, dual pre-action fire suppression systems, Cisco powered network, and multiple bandwidth providers, you can live with the comfort of knowing your site will be available.
– An Award-Winning Company
HostPapa has won numerous awards and is consistently being ranked as one of the Top 10 web hosting companies. We take great pride in servicing our customers and continually outperforming even our own expectations.
HostPapa has taken the initiative of going green by purchasing 100% green renewable energy to power our datacenters, webservers, office computers. These energy sources supply HostPapa’s entire equivalent energy consumption into the power-grid with certified 100% renewable green energy sources, such as wind and solar-powered energy.
HostPapa provides high performance and reliable web hosting services to our customers. Our web hosting infrastructure is the heart of our service offering.
Webhosting infrastructure is top-notch and all of our equipment is powered by Intel Server products and a fully featured Cisco-powered network.
Our data centers have all the security features you can imagine to protect the equipment and the premises and are equipped with complete climate and temperature control, raised floor facility, fault protection, security, fire-suppression systems, water detection systems, uninterruptible power supply (UPS), standby and redundant power generation and diesel backup generators.
24×7 Manned Security
The main entrance to the building is protected by optical turnstiles which provide a second level of security at the main entrance. There are numerous closed circuit television (CCTV) cameras located in every sensitive area of the building, monitoring areas such as mechanical areas, tenant floor, loading dock and basically every aspect of the building.
Uniformed security is on site every day. The access control into the facilities is highly controlled. Monitoring in the building includes security devices, alarm systems, access controls such as card readers, alarm management, recording of data and comprehensive reporting capabilities, as well as a photo identification system.
Uptime Guarantee: 99.9%
We are striving for more – but can realistically give you the industry standard of 99.9% uptime on your servers. Our mission is 100% uptime – but due to the nature of shared hosting, that is a very difficult proposition as many users are sharing the same resources. We put all the applications, monitoring services and controls in place to quickly identify potential problem areas and take a proactive stance on all of our equipment.
The building is fed by two new transformers as the main reliable power supply which are fed directly by the local substation. With power supply being such a critical element of web hosting our data center is second to none in terms of Electrical Power Support and redundancy.
The building also currently houses a number of diesel generators for backup power support in case of power failure on the main power grids.